Privacy Policy
Privacy Policy
Privacy Policy
Last Updated: March 2026
1. Introduction
Roca Alliances (“Roca Alliances,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals who interact with our website, services, and communications.
This Privacy Policy explains how we collect, use, share, and protect personal information obtained through our website www.rocaalliances.com, our communications, and our services.
By using our website or interacting with our services, you acknowledge the practices described in this Privacy Policy.
2. Who We Are
Roca Alliances provides business services that help companies expand operations and build teams across Latin America, including nearshore staffing, recruitment support, and operational services.
Our website: www.rocaalliances.com
3. Information We Collect
Information You Provide to Us
We may collect personal information when you:
- Contact us through our website
- Request information about our services
- Subscribe to communications
- Participate in marketing campaigns
- Apply for a job with Roca Alliances
This information may include:
- Name
- Email address
- Phone number
- Company name
- Job title or professional role
- Any information you voluntarily submit through forms or messages
Recruitment and Candidate Information
If you apply for a position with Roca Alliances, we may collect:
- Resume or CV
- Professional background
- Employment history
- Education details
- Interview notes
- Other information relevant to recruitment processes
This information is used solely for recruitment and hiring purposes.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website interactions
- Referring URLs
We may use cookies or similar technologies to collect this information.
4. How We Use Your Information
We may use personal information for the following purposes:
Providing Services
To deliver, operate, and improve the services we offer to clients.
Business Communications
To respond to inquiries, provide requested information, and communicate about our services.
Recruitment
To review candidate applications and manage hiring processes.
Marketing and Business Development
To share information about services, events, and opportunities that may be relevant to your organization.
Operational and Administrative Purposes
Including billing, account management, internal analytics, and system security.
Legal and Compliance Obligations
To comply with applicable laws, regulations, or legal requests.
5. Legal Basis for Processing
Where applicable under data protection laws (such as GDPR), we process personal information based on:
- Legitimate business interests
- Consent (when required)
- Compliance with legal obligations
- Performance of contractual obligations
6. How We Share Information
We do not sell personal information.
We may share information in the following circumstances:
Service Providers
With trusted vendors or service providers who assist us in operating our business, including technology platforms, recruitment tools, and communication services.
Clients
When providing services on behalf of clients, limited information may be shared in accordance with contractual agreements.
Affiliates
With affiliated entities operating under common ownership or control with Roca Alliances.
Legal Requirements
If required to comply with law, regulation, subpoena, or legal process.
Business Transactions
In connection with mergers, acquisitions, financing, or other corporate transactions.
7. Mobile Messaging and Contact Information
Roca Alliances respects your privacy and is committed to protecting your mobile contact information.
Mobile contact information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors or service providers that assist us in providing support services, such as customer service, messaging platforms, or technical operations.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. SMS Messaging Program Terms
Program Name
Roca Alliances Messaging Program
Program Description
By providing your mobile phone number and opting in, you consent to receive SMS messages from Roca Alliances. These messages may include service notifications, recruitment updates, operational communications, and marketing information related to our services.
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Customer Support
For assistance with our messaging program, you may contact us at:
privacy@rocaalliances.com
or visit our website at
www.rocaalliances.com
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message received from Roca Alliances.
For assistance, reply HELP.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Privacy Policy
For more information on how we collect and use personal information, please review this Privacy Policy at www.rocaalliances.com.
9. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and understand website usage.
Cookies help us:
- Analyze site performance
- Improve functionality
- Understand visitor interactions
You may disable cookies through your browser settings, though some website features may not function properly.
10. Data Security
Roca Alliances implements appropriate technical and organizational security measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.
These measures include secure systems, controlled access, and internal policies governing data protection.
11. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
12. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for certain processing activities
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
13. International Data Transfers
Personal information may be processed and stored in countries outside your country of residence, including the United States and other jurisdictions where Roca Alliances or its service providers operate.
When required, we implement appropriate safeguards to ensure personal data remains protected.
14. Children’s Privacy
Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
When updates are made, the revised version will be posted on our website with the updated effective date.
16. Contact Us
If you have questions regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@rocaalliances.com
Website: www.rocaalliances.com
